A lesser-known retail platform claiming China-wide “refund-only” policy faces user backlash
Published on: 2024-09-24
category: تقنية
A Chinese e-commerce platform claiming to allow users to apply for a refund without returning the product, known as a “refund-only” policy, faces a backlash from customers angered by the policy’s fine details. The platform has up to RMB 2 billion ($284 million) in refunds that have not been issued to shoppers who applied for […]
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A Chinese e-commerce platform claiming to allow users to apply for a refund without returning the product, known as a “refund-only” policy, faces a backlash from customers angered by the policy’s fine details. The platform has up to RMB 2 billion ($284 million) in refunds that have not been issued to shoppers who applied for […]